Account Suspension

[jwhite07]

My account was suspended permanently and I am wondering if I can get a backup of my public_html?

 

[Dead-i]

Hi jwhite07,

Unfortunately we cannot offer backups to suspended users. If you feel the suspension was in error, please create an appeal from your control panel, if you haven't already.

Thank you,

 

[bdistler]

as for why they can not...
from x10hosting's free-hosting "Terms of Service" (TOS) - [ https://www.x10hosting.com/legal/terms-of-service ]

8. Suspensions
If an account is suspended for a breach of the Terms outlined above the account holder will immediately forfeit all rights to the account in question including access to any and all files and\or databases located within the account. x10Hosting is under no obligation to provide backups in full or partial to an account holder that has been suspended.

 

[jwhite07]

Hi jwhite07,

Unfortunately we cannot offer backups to suspended users. If you feel the suspension was in error, please create an appeal from your control panel, if you haven't already.

Thank you,

okay, thanks. Like your profile pic btw.