account unsuspension

[penumbra]

Hello

My account was suspended due to inactivity and I submitted a several unsuspension requests. Alas, every time I keep getting an error while checking the status - error code is B25F61E6.

Would you please check the problem and reactivate my account?

Thanks in advance.

 

[Anna]

Hello,

I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations.

I'll close this ticket, you can re-open it by clicking "Administrative" if the account is not back in working order in 24 hours.