Resolved Account Won't Unsuspend

[JWindham]

Hi all!

I apologize for the delay, I've been without a working computer until this week.

My account was suspended in December, during the migration. I tried to remove the suspension, but it's been stuck on "We're removing the suspension now. Please standby and reload the page in 1 minute." ever since.

Is it too late?

 

[Anna]

I have unsuspended your account and it should be good to go in a few minutes.

We have not had the regular automated terminations running, but we did a manual purge in early March, but since you had logged into the account after January it was not among those as only accounts with no login activity was affected on that.

An advise for everyone that have a similar problem, if it doesn't work within 48 hours, come and ask about it to avoid further issues.