Addon domains not configured

[ijmacd]

After the recent switch I do not have my subdomains configured in cPanel. When trying to add them again cPanel reports they are already added; even though they are not listed and appear not to be configured when visiting the site.

All files seem intact when checked through FTP and the speed increases seem phenomenal and are greatly appreciated, congratulations on that.

 

[Zubair]

Can you please mention what subdomain it is?

 

[Corey]

Since we have not received a response I am marking this as resolved. If further assistance is needed please re-open this thread or create a new one. You can re-open this thread by clicking on the "Administrative" text at the top of the original post.

 

[ijmacd]

I am very sorry I hadn't realised the issue had been referred to the forum and was waiting for a reply on the support section not realising there had been an almost immediate reply.

Back to the issue the sub domain that I can't add back is 15thdoverscouts.org.uk. At the moment the URL works because it redirects to a backup hosting provider but I should still be able add the subdomain to cPanel so I can switch the DNS back to point at x10.

Thanks for looking into the issue

 

[Jarryd]

Hello, you should be able to add 15thdoverscouts.org.uk now.

 

[ijmacd]

Thank you very much it worked. Forgot to mention my other domain though: footballtracker.co.cc could you please work the same magic?

Many Thanks, Iain

 

[Jarryd]

Done and Done. If you need any more help please let us know.