Addon Domains

[mohTareq]

well since it seems that my account is finally settled in chopin, i would like to ask if you still have problems with adding addon domains, it still says that my old addon domain is already configured so i cant re-add it again, just want to know if it's still being fixed or what's its status right now

 

[Anna]

Hello,

What is the domain in question? It is probably still noted on the name servers, which is why you have problems. Other then that, there should be no other issues with addon domains now.

 

[mohTareq]

ok well my main account is http://mohtareq.x10hosting.com.. was on cossacks, got moved to fris, now i'm on chopin.. since the very first move i started getting this problem..
since it was mentioned on this post http://status.x10hosting.com/post/774693875/absolut-fris i thought it would get fixed after sometime but it's been a while now..
do i need to mention every add-on domains?

 

[Zubair]

yes please mention the addon domains which are giving error while adding them it cPanel.

 

[mohTareq]

ok, i just tried the 2 i need, the 2nd one worked but the first one didnt, the one that doesn't is 'mohammad-abushady.co.cc'
here's what it says,

Addon Domain Additions

There was a problem creating the addondomain. Show Details
Error from park wrapper: mohammad-abushady.co.cc is already configured.

 

[Zubair]

Please try adding it again now. It should work

 

[mohTareq]

ok , thanks a lot, it did work, but i have 1 small thing left, when i try to add the domain 'elite-bureau.co.cc' to a different place than directly under my 'public_html' it sets a redirection to 'http://x10cossacks.x10hosting.com/cgi-sys/movingpage.cgi' i try to remove the redirection but it doesn't get removed though i get a confirmation message, it gets added normally when i add it on the 'public_html' directory, currently i'm trying to add it inside 'public_html/domains'

 

[Anna]

Should not do that anymore. The problem was an .htaccess that were not properly removed, the reason you could not sort that faulty redirect was that the .htaccess file was set to be owned by the root user.

 

[mohTareq]

ok thanks, guess now my problems are solved and you can close this ticket , thanks both of you for ur time and effort

 

[Zubair]

Since Your problem is resolved Now. I am going to close this thread to mark it as resolved. Feel free to create a new thread if you need more help.

***Thread Closed***