Blocked hosting account

[calliafas25]

My hosting account was blocked earlier, due to apparent spam emailing. However, this was caused by a faulty mailing script I created that ran too many times than it was supposed to. I have fixed the script, but now I have to use the forums to unblock my account. I was wondering if you could help me.

 

[garrettroyce]

Your account has been flagged as a zero tolerance (ZT) suspension. Someone with administrative access to your account determined the script was either abusive in nature or abusable by others. I don't think you have much of a basis for an appeal, since you know that the script was a problem. If you feel that a staff member will look at the files on your account right now and find out that they are not a problem, I will escalate this ticket for a second look. If, however, the script is abusive in it's current state, there is no point in contesting the matter.

 

[calliafas25]

Why is it not possible to delete the files from the account? The script is only run when a particular button is pressed, and otherwise, it doesn't run at all. This means going on the website itself does not run the script only when a button is pressed (the one that sends invitations to those who requested it).

 

[Anna]

You had a whole lot requests then?

User pinshot has just tried to send message number 4099

And all that in less then an hour...

 

[calliafas25]

It wasn't that I had a lot of requests (the system was being tested) it was my mailing script had a faulty loop in it, meaning instead of sending one email to each email address, it kept looping sending an email to the same address over and over.