boru - no file access - how do I fix?

[ruxda]

Hi --
Saw the bad news about boru. I have personal backups, so I'm not concerned about file loss, but how do I regain access to the file structure? I can't create any files/folders right now (and still missing my home and web directories).

(if you need this info:
acct: ruxda
site: drdrphd.com )

Thanks!

 

[Anna]

Escalating for further handling.

Thread will be closed, you should however be able to reply the ticket from your account panel.