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gboy4272

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I'm not sure whether or not the error that occurred during the upgrade affected me but I am having trouble accessing pages on my site that I see in the cPanel File Manager and that I am 100% positive I have published. I am getting a '403 Permission Denied' error. Specifically on this page: http://stats.x10.bz/Cross Country/2011-12/082011cc.php

---------- Post added at 01:15 AM ---------- Previous post was at 12:54 AM ----------

I have discovered that I get the error message when I link to the page from my webs.com site, but not when I input it directly into the browser.

I need it to work from the webs.com site if you could please see if it is something on your end or theirs that would be much appreciated.

Thanks.

---------- Post added at 01:40 AM ---------- Previous post was at 01:15 AM ----------

Also linking from Facebook doesn't work either. So i'm guessing that linking from any outside website isn't working.
 

Bryon

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The issue was your directory permissions, they need to be 755. I have corrected it for you.

Let us know if you run into any further difficulties!
 
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gboy4272

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Ok thank you. Unfortunately I'm still getting the error and it does mention permissions as being a cause. Am I able to change these on my own?
 

Anna

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Yes, you can change them in the file manager of cPanel.

In general directories need 755, and files 644. Do note that having 777 on any file/folder that you access directly in the browser will give an error.
 

gboy4272

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I have checked & rechecked all permissions for the associated file and it's parent folders and I am still getting the error.
 

Anna

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On what url do you get the error?

Another common cause is .htaccess. If you have RewriteEngin on, you also need RewriteBase / (or whatever is suitable in your case a base directive is needed though), also you can NOT set any php flags in .htaccess for the setup on free hosting.
 
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