Bug: Max FTP Accounts while having none.

[devcnax1]

Dear x10Hosting,
First I want to appreciate your hosting service and your support for free hosting users. I'm experiencing an issue which I presume is a bug of C Panel. I keep receiving announcements about "Maximum FTP Accounts Created" but I don't have any FTP accounts configured. Thus I can't add my domain/sub-domains.

Here is an screenshot:

 

[devcnax1]

I tried to reset my account by deleting everything ( according to the guide on this forum) but it didn't fix anything.

 

[devcnax1]

Someone?

 

[theteamk]

do you want to upload files to your webroot?
this may help
say, your domain is abcd.x10.mx
then
username=abcd
host=abcd.x10.mx
password=the password of your cpanel
hope this helps


Best Regards

 

[Anna]

I see that you currently have a cancellation request pending right now.
This means that the thread is no longer considered an active support request and the topic is closed from further replies.

 

[Bryon]

Hi devcnax1, it looks like the `etc' directory located in your account home directory has been deleted... this is the cause of the problem. That directory must exist and it stores important account information. I've re-created your account to correct this. You should not remove critical configuration files from your account's home directory in the future.

 

[devcnax1]

wow! Thank you so much. I make sure that it will never happen again. You really fix things . Thank you.