C-Panel Login denied

[rishi52291]

my user name is rishi522, rishi522@yahoo.com , I'm not able to login to C-panel , i've tried everything , even changing password ...

 

[Jarryd]

Hello rishi52291, i still see a password update in the queue for your account. Can you please give it 24 hours to see if it clears up?

 

[Jarryd]

Hello,

As we have not received a response i am marking this ticket as closed. If you require more assistance please re-open this ticket by going to the "Administrative" button at the top of this thread and pressing "Proceed" ensuring open thread is checked.

 

[rishi52291]

The problem isn't sloved yet, I was just waiting for your action ...

 

[Derek]

Try this again.. It has worked for most users. http://x10hosting.com/wiki/How_to_Change_Your_cPanel_Password

 

[rishi52291]

I tried it but it didn't work ... if you wish I could send you my username and password for you to try and figure out what is going wrong?

 

[Jarryd]

Hello,

I am escalating your ticket as your account does not seem to have been restored properly during our move and it needs to have a backup retrieved from our backup server.