C Panel not working

[scbene]

When I click on my C Panel URL on my Account Panel page it does not work. Can U please help?

thanks,
Shane

 

[Jarryd]

Hello, do you mean that you get a failed login attempt when trying to log in? Or the page does not load?

 

[adamparkzer]

Try going straight to http://lotus.x10hosting.com:2082

If there are any errors, including any that Hellsheep mentioned above, copy and paste the exact error for us here, or include a screenshot so we can identify which error is preventing you from logging in.

 

[Russ]

to staff: go in, check the file redirects, re-assign all users cPanel themes to the "Russ" theme, if you have any issues, contact me. I can walk you through it.

 

[adamparkzer]

to staff: go in, check the file redirects, re-assign all users cPanel themes to the "Russ" theme, if you have any issues, contact me. I can walk you through it.

You have your own cPanel theme? And we're not allowed to use different themes on our cPanels anymore.

 

[leafypiggy]

It's the x10 theme. Lotus was probably messed up or something.

 

[Jarryd]

Hello, can you please try logging into cPanel now?