I am not able to connect through ftp, sftp, nor to CPanel, nor to any of my two sites I have in x10hosting. Is the server down? I am in Spain if that matters.
Your website and logins appear to be working for me. Please log in to https://x10hosting.com/sso/main and then proceed to DirectAdmin using the link there.
Once you are in, you will see your url will be something like https://x13.x10hosting.com:2222/ . This means your server is x13. So you will need to make sure that (S)FTP is connecting to x13.x10hosting.com . Please remove any old references to xo##.x10hosting.com as these old servers have been migrated out.
Thanks for your help @garrettroyce. Unfortunately, I am not able to access cPanel, I am able to sign in but when I press Open cPanel button the navigator stays idle and after a while I got a white screen with this, I tried chrome and mozilla. I could connect a few days ago. Any help is welcome.
This site can’t be reached x13.x10hosting.com took too long to respond.