Can not delete email account after change domain name

Status
Not open for further replies.

express.service83

New Member
Messages
5
Reaction score
0
Points
0
Hello

I have a new little issue. After change my domain name, I still have a mail address from old domain. When I tried to delete it, a received an error: "Account does not exist". But, in "Stats" panel is mentioned that I use 1 email account. Please investigate.

Thx

P.S. See screenshot
 

Attachments

  • Screenshot.png
    Screenshot.png
    160.6 KB · Views: 125
Last edited:

Gouri

Community Paragon
Community Support
Messages
4,565
Reaction score
245
Points
63
Hello

I have a new little issue. After change my domain name, I still have a mail address from old domain. When I tried to delete it, a received an error: "Account does not exist". But, in "Stats" panel is mentioned that I use 1 email account. Please investigate.

Thx

P.S. See screenshot

once you remove/change the domain then you no longer able to control the mails associated to that,

The easy way to remove mail account is add the old domain as parked domain and delete the email ids then remove the old parked domain.
 

Anna

I am just me
Staff member
Messages
11,750
Reaction score
581
Points
113
This has been taken care of, you should no longer see any invalid e-mail addresses in your account
 
Status
Not open for further replies.
Top