Cannot access control panel...

Status
Not open for further replies.

lotrox10

New Member
Messages
9
Reaction score
0
Points
1
I am able to log into my account, but unable to access the control panel. It tries for quite awhile and then my browser gives me the 'this webpage is not available' message.
I had this issue a few weeks ago and saw that the forums had others on the same server posting about it as well. I no longer see such posts and am still unable to access the control panel. Help is much appreciated, thank you!
 

Dead-i

x10Hosting Support Ninja
Community Support
Messages
6,084
Reaction score
368
Points
83
Hello lotrox10,

Please could you ensure that there are no proxies, firewalls or routers in place of your connection that could be blocking port 2083. Many workplaces and schools do this.

Thank you
 

lotrox10

New Member
Messages
9
Reaction score
0
Points
1
I"m fairly certain that is not the issue as the same computer and network has been used several times in the past. However; I logged in a short time ago and was able to once again access the control panel. Possibly just a temporary server issue or something? I will post again if the same issue pops up again, Thanks!
 

leafypiggy

Manager of Pens and Office Supplies
Staff member
Messages
3,819
Reaction score
163
Points
63
lotrox10: As per the Status Page We had a temporary issue this morning as we experienced an outbound DoS attack from the server that you're on.

It is resolved now.
 
Status
Not open for further replies.
Top