Cannot access old account and upgrade

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Pyker

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Okay I have 2 problems.

1. Here's the thing. I created a new account with the following details:

Username: pykrmail
Password: ***********
Domain: pykermail.x10Hosting.com
Hosting Package: Adfree
E-mail: (The same email as before)

And now when I login on the x10hosting.com site (with the username "Pyker") it shows me my "pykrmail" account :mad:. And it was supposed to show my "pyker" account.

I wanted you (if you can) to delete my "pykrmail" account and make my x10hosting "pyker" login show my "pyker" account.

2. Could you (please ;)) convert my "pyker" account to the actual ones. 'Cuz when I login to the Cpanel it shows me the old stuff (the account that register now have more stuff than mine).

The package is Adfree.

Thanks,
Pyker, Webmaster of pyker.x10hosting.com
 

Corey

I Break Things
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Well the problem is you failed to read the TOS and broke the rules by creating a second account, overwriting your first one's link to your forum account.

Please review http://x10hosting.com/termsofservice

Post back tomorrow and I'll fix it.
 

Pyker

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Please close this thread now. An account manager has resolved the problem....
 
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