Cannot get into cPanel

[matterac]

Ends up here;
Sign in Successful
Please standby while transfer you to your web hosting account.

An error has occurred forwarding your sign in. Retry

Tried https://x11.x10hosting.com:2222/
but that comes back with "Hmm, login details do not seem to be correct. Please try again."


My website still works http://matteracookbook.x10host.com/

 

[evyox102]

I had the same problem. I tried clearing cookies and cache and same error. I tried x10hosting.com/sso/main and same error. My site evyo.x10host.com works.

FYI as of April 27 the problem has cleared up for me.

 

[blakessa]

Yup same problem for days now.. hope that "sign in successful" means we don't get deleted for inactivity despite the cpanel not loading.

 

[bolandfa]

Exact same here for me. I have 2 hostings, one is no problem but the second one gives the message:
Sign in Successful Please standby while transfer you to your web hosting account.
I login and then click on open cpanel then error! How do I login in directly to the Direct Admin panel are they different credentials?
Many thanks

 

[micha226]

I have the same problem. Is there a way we can just start over? I haven't used my site for a while and don't have anything important on it. I'm happy just to start over.

 

[spacresx]

please read the support guidelines

posting "i have same problem" on someone elses thread does not help matters.
create your own new thread for your issues, do not post on someone elses for help.
support does not always see or reply to threads others have already posted on.

 

[micha226]

please read the support guidelines

posting "i have same problem" on someone elses thread does not help matters.
create your own new thread for your issues, do not post on someone elses for help.
support does not always see or reply to threads others have already posted on.

Oh sorry. I thought keeping the same topic to one thread would be helpful. I'll make my own thread.

 

[garrettroyce]

I don't see anything unusual on any of these accounts. Can you please try the forgotten password link and try to force your password to update?

https://x10hosting.com/sso/login/forgotten