Cannot log in to cpanel

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matt.force61

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Hi. I cannot login to cPanel using the link on my account page.

---------- Post added at 06:07 PM ---------- Previous post was at 06:06 PM ----------

It says login failed. I have tried putting in my login info but usually clicking cPeanel link in accoutn page doesn't require login info
 

carl6969

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Your hosting account is on the Fris server which is experiencing some temporary problems. Staff is working to correct the issues as quickly as possible.
 

matt.force61

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Welll there's nothing on th status page for the last few days whats going on with fris and whens my cpanel gonna let me in log in
 

Anna

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Seems like passwords got a bit messed up in migration, have you tried updating the password through account panel?

Note that if you were initially on Absolut the backend may not be fully synced up yet, in which case updating password for cPanel will likely fail.
 

matt.force61

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I started on fris. I have updated my password, it still will not work. I'll try updating password again.

X10 are nowhere near as reliable as they were about 18 months ago :(
 
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