If you signed up for forum & hosting, be sure to check for two e-mails ( one for the forum, one for hosting )
The hosting e-mail will have a link to confirm your account. If you don't click this, your account will not work.
( I don't know if you have or not - but this has been the general case lately )
I hope you are referring to two different accounts as being forum and Cpanel. Because otherwise, you aren't allowed to have more than one hosting account.
What is your Cpanel name and what service did you sign up for ( Free or Enhanced )
Yes forum and hosting account. this is what i got
Congratulations, your x10Hosting Ad-Free hosting account has been successfully created. Your account details are as follows: Username: tumail Password: