julie.serendipity35
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HELP!
I'm not sure if the issue I am having is related to being hosted through X10hosting or not, but I am not sure where else to turn.
Earlier today I tried to log into the admin for my site (beautifulmess.elementfx.com), but I was locked out. I was told to enter my email and would get instructions on how to get it unlocked. It was through Wordfence. I never got the email.
A few hours later I tried again and this time I got the log-in screen for WP, but my password isn't working and I know it was correct. I have tried twice to get the instructions to get a new password set (once using my email and again with my username). I have yet to get an email and it has been over an hour since I requested them. The email usually arrives within a few minutes, so I am not sure what is going on. Has there been a hack of accounts or something?
I'm not sure if the issue I am having is related to being hosted through X10hosting or not, but I am not sure where else to turn.
Earlier today I tried to log into the admin for my site (beautifulmess.elementfx.com), but I was locked out. I was told to enter my email and would get instructions on how to get it unlocked. It was through Wordfence. I never got the email.
A few hours later I tried again and this time I got the log-in screen for WP, but my password isn't working and I know it was correct. I have tried twice to get the instructions to get a new password set (once using my email and again with my username). I have yet to get an email and it has been over an hour since I requested them. The email usually arrives within a few minutes, so I am not sure what is going on. Has there been a hack of accounts or something?