cannot login to cpanel or web mail

[lucknowbang17]

cannot login to cpanel or web mail account. its coming that webpage is not available......from past 4 days

 

[Zubair]

Login to http://x10hosting.com/control/login.php with forums username and password.
Go to "Hosting" on TOP navigation, ----> Then Click on "update password". There you can change your password. put forums password in "Current Password" field.

Note: After this process, password for your client account, cPanel, and forums will become same.

and then try again.

 

[Jarryd]

Hello,

As we have not received any replies i am marking this ticket as resolved. If you have any further issues please re-open this ticket or create a new one.