Can't access control panel

npichetto

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Hello,

I just signed up today and claimed a domain and everything, but when I try to access control panel (https://x12.x10hosting.com:2222/CMD_LOGIN) I get:

This site can’t be reached​

The connection was reset.

I have cleared my cache, logged out and back in, and disabled my firewall, none of which has resolved the issue. Please advise.

Thank you
 

npichetto

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Fascinating. Thank you for the suggestion. But why does the direct link provided by x10hosting not work? Is this a known bug?
 

npichetto

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the correct login is https://x10hosting.com/login
any other login does not count for your 30 day login requirement,
I'm not sure I understand your response. I can log in to x10hosting just fine; it's only accessing the control panel that I was having an issue with. The direct link to the control panel on my dashboard and on the service page for my domain sends me to https://x12.x10hosting.com:2222/CMD_LOGIN - @ctyrd 's suggestion of "your.domain.mx:2222" worked great and I was able to access the control panel from there. My follow-up question was, why is the link that x10 hosting provides not working?
 

ctyrd

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Last edited:

Rimsha

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I'm sorry to hear about the connection issue you're experiencing with your hosting control panel. To resolve this, please contact the customer support or technical support team of your hosting service for assistance. They will be able to help you troubleshoot and resolve the issue efficiently.
 
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