Can't Access cPanel

[Danthemanorourke]

I've been trying to access the cPanel for EngagedMedia.ca and can't. I've tried all the servers and no luck. Any help would be greatly appreciated.

Cheers,

Dan
Dan.EngagedMedia.ca
EngagedMedia.ca

 

[Danthemanorourke]

As of right now 16:15 Eastern Time I can't access the page what so ever.

 

[Dead-i]

I can access EngagedMedia.ca fine here. Are you still having issues?

 

[Danthemanorourke]

Still can't access it here in Canada. I also can't access cPortal what so ever.

I'll give you a bit of background... I originally had free hosting (danorourke.x10.mx) on Boru. When Boru went down about a year and a half ago my account was upgraded to and Illuminated Unlimited account. I then purchased the domain EngagedMedia.ca. After that point cPanel was never right in that I couldn't access it through Illuminated.x10hosting.com:2083 but for some reason I could through Boru. Same goes for the domain (engagedmedia.ca:2083). If you could help me get this sorted out I would really appreciate it.

 

[Dead-i]

What error message are you getting while attempting to access your site?

 

[Danthemanorourke]

Oops! Google Chrome could not connect to engagedmedia.ca
Did you mean: engagedmedia.*com
Additional suggestions:
Access a cached copy of engagedmedia.*ca
Go to engaged-*media.*com
Go to engagedmedia.*org
Try reloading: engagedmedia.*ca

 

[Dead-i]

Could you please PM me the IP address you are using to connect?
It is possible that your IP address is blocked in the firewall.

 

[Danthemanorourke]

PM'd

 

[Dead-i]

Your IP address was in the firewall for 5 failed login attempts to cPanel within just 5 minutes.
The firewall rule has now been lifted, but are you having trouble remembering your username and password?