Can't access my account from a different country (on vacation)

[carnatic]

Hi, I cannot access my account from Singapore. The account was registered in US. I also plan to be in India for a while. Could the restrictions on my account be lifted to allow access for 3 countries: US, Singapore, India?

Thanks.

 

[caftpx10]

The US and Singapore are both on the whitelist, though 'India' currently isn't.
It was said that India "will be added in the near future" and that they will try to update the list every week but it seems that it will take more than 2 months.

 

[carnatic]

Thanks. However, the issue here seems to be a security measure rather than a country-wide block. Here's the error I get:

I can't find a help messenger on the bottom right of the page either.

 

[Dead-i]

Hi,

I have made a change to your account that should allow you to sign in from your Singapore connection. Please could you try again?

Thank you,

 

[dmmpcri2]

Hi i have the same problema, live in Portugal and i´m in vacacions in spain, can you help me?