I have appreciated so much having my Website on x10Hosting. But, recently it is inaccessible and returns 440. I tried to go into the account, but it does not recognize my user and password. I attempted to reset my password, but no message comes to my gmail address. I notice that it said that if I had not accessed my account since Sept 2, that I had to reset the password, but, as I said, no message comes to my email. Could someone please help me? My Website is cybercondor.x10host.com Thanks!
Can't access my account
- Thread starter cyberco2
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The problems with accessing your site would be due to the issues posted at: https://community.x10hosting.com/community/threads/server-issues-all-servers.208924/
You should now be able to reset the password. Note that the login will NOT recognize user and pass until you do, and only email address will work as the username.
You should now be able to reset the password. Note that the login will NOT recognize user and pass until you do, and only email address will work as the username.
Anna, thanks much! Could you please restore my site its place from your backup? There is nothing there now. I would appreciate it so much!