Can't access my website

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gaelport

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I have recently removed my parked domain address as it has expired.

I would like to access my website using the base URL "myname.x10host.com" but all devises keep on trying to load the old URL "myname.xyz". I think I am missing something, any help would be greatly appreciated.
 

lylex10h

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I am unable to duplicate the issue you are reporting based on the information you have provided. I went to http://myname.x10host.com/ and it just displayed "Domain Does Not Exist". It did not redirect me to http://myname.xyz/ which displayed "The domain name myname.xyz is for sale!". Your issue appears to be resolved at this time. Try clearing your cache.
 

Anna

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@lylex10h the use of myname is a placeholder item and not the users actual domain, (mydomain, mysite etc are used the same way when giving examples for instance).

@gaelport what cms do you use, if any? Those are often configured to respond to the domain they are configured for. How to change that without being able to login differs between the systems so you might need to check their support.
Do you have any redirects listed in cPanel, if so you'd need to remove that?
 

gaelport

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@lylex10h the use of myname is a placeholder item and not the users actual domain, (mydomain, mysite etc are used the same way when giving examples for instance).

@gaelport what cms do you use, if any? Those are often configured to respond to the domain they are configured for. How to change that without being able to login differs between the systems so you might need to check their support.
Do you have any redirects listed in cPanel, if so you'd need to remove that?

Yes, that is not my actual domain. I can post it but wasn't sure it was allowed.

As for any redirects, I had parked the old domain in cPanel but that is all. The domain has expired with another domain service and my account shows that nothing is active with that other service. I have deleted the parked domain reference in xHost cPanel, however I'm still unable to access my website using my base URL. Hopefully, this clears things up a little more... Thank you for the help.
 
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