Cant Connect with Filezilla

[hydraga2]

For some reason every time I copy and paste from the connection guide my filezilla can connect to the server, and it only happens on this computer. My website that I just created is hydragaming.x10.mx. Please give some suggestions.

 

[Dead-i]

Hi,

What error message does it show in your FileZilla logs?

Thank you,

 

[bdistler]

Please give some suggestions

with Filezilla - you must disable the option for multiple connections otherwise x10hosting's firewall may block you

in filezilla --> Edit (top of screen) --> Settings --> Transfers --> Concurent transfers - set all three to "1"
###

CAUTION: Your IP can be blocked by x10hosting's firewall - for too many "Failed" FTP logins in a short period

The FTP details you need for FileZilla (or other FTP client):
click on icon at top lefthand side of screen (Open the Site Manager)
click on [ New Site ] - enter a name for your site

Host: (your account's primary (main) domain) or (your server's IP address) - Port: 21

Protocl: FTP - File Transfer Protocol

Encryption: Use plain FTP

Logon Type: Normal

User: (your cPanel user name)

Password: (your cPanel password)

click on [ Connect ]


ensure you are using your account's primary (main) domain name as the FTP "host" - To authenticate - use your cPanel username and your cPanel password
giving you full access to your account

If you are trying to create an additional FTP account in cPanel - your extra accounts will be suffixed by the "@" symbol followed by your domain name. For example, if I made an extra FTP user named "admin", I would need to connect with the username "admin@website.x10host.com".

 

[hydraga2]

Thank you and this is the error that I keep getting-
Error: Critical error: Could not connect to server

 

[Dead-i]

Hi,

Above that line, there should be more information. Please can you paste the full log?

Thank you,

 

[hydraga2]

Status: Resolving address of ftp.hydragaming.x10.mx
Status: Connecting to 198.91.81.7:21...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Command: USER Admin@hydragaming.x10.mx@hydragaming.x10.mx
Response: 331 User Admin@hydragaming.x10.mx@hydragaming.x10.mx OK. Password required
Command: PASS *********
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server

 

[hydraga2]

All of the info was copied and pasted from the connection guide and the passcode was quite simple so I dont know how this is getting messed up.

 

[Dead-i]

Hi,

Please try just using Admin@hydragaming.x10.mx as the full username. I'm not so sure why it's being listed with your domain twice.

Thank you,