can't log in to cPanel

[alexheb]

when I try to log in to cPanel it says the password is wrong

 

[Jarryd]

Hello alexheb,

Have you tried resetting your password via the account management panel? If not please do so. You may access it by clicking on the following link: http://x10hosting.com/control/login.php

 

[alexheb]

Yes I have, and it still doesn't work.