Can't log into account

[fairy40]

Hi I get this message and have checked and none of these are true.How do I resolve this please.

We've found that you're connecting with a network proxy, VPN, or Tor, and we're unable to complete your request because of this. Please disable any such service, sign out and back in.

 

[Dead-i]

Hi,

Where are you connecting from right now? Is it a home, work or mobile connection?

Thank you,

 

[fairy40]

At home the same as I always use.

Thank you

 

[fairy40]

I have found I can log in on Internet explorer but not firefox.Internet explorer still wont let me get to cpanel though


Thank you

 

[fairy40]

I have found I can log in on Internet explorer but not firefox.


Thank you

 

[fairy40]

I can log in now I sent an email to X10 hosting But had no reply so don't know if they sorted it but I am so happy and would like to thank them if they did.