Can't login in account panel using forum ID

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bha123

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I have just posted support request.

My account cpanel ID is : bha

Please let me know



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bha123

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I have tried URL : http://x10hosting.com/login.php

But it gives following message:



The forum account you are logging into does not have an existing link to an x10Hosting hosting account.

Please be sure you are using the correct account to access x10Hosting's account management system. You should be using the forum account that you provided during the hosting account signup process. If you are not, this error is most likely the result.

If you have successfully logged into the account system in the past, this error may be the result of the hosting account no longer existing. If you have not accessed your x10Hosting account in an extended period of time, it may have been terminated with our inactivity policy.

If you've recently signed up to find that your account errored during creation, and you selected to "reattempt" or "cancel" your account signup, you will see this message until you sign up for an account again.

To receive a definite answer regarding the status of your account, open a support ticket at: http://support.x10hosting.com




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Zubair

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your account is probably terminated due to inactivity..

You must Login here (ON forums) once 31 days to keep your account active...
 

xav0989

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If you give us your cPanel username, we may help you to determine why your account was terminated.
 

Anna

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I don't think the account is terminated, seeing that he joined the forums recently.

I'd lean more towards thinking something went wrong during signup.

Please try going through the signup again, if you run into any errors post back and we'll sort that.
 

Anna

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I'm gonna close this one as the other thread is escalated, and I have answered him there as well.
 
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