Can't login to cpanel

[Victor Delta]

I can't login to to my cPanel at https://starka.x10hosting.com:2083/login/ for some odd reason. I'm sure i'm using my correct username and password - which enable me to access my account pages ok. Any suggestions please?

V

 

[Jarryd]

Hello,

Can you please try updating your password at http://x10hosting.com/control/login.php

If that doesn't work please post back here with your cPanel username.

 

[Victor Delta]

Have tried this but all i get is this message...

It appears that we are having some slight difficulties, please wait and try your request again. (5227DEDB)

V

PS Username victord

 

[Victor Delta]

Still the same problem - 24 hours later - when I try to change password.

V