Can't login to cPanel

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franca

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Hi
I changed my password today, and I can't login to cPanel. I am getting the following error:

Firefox can't establish a connection to the server at boru.x10hosting.com:2083.
 

Anna

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Sounds like you might have gotten your IP blocked in the firewall. What IP are you connecting from? PM me if you don't want to share it publicly.

ADD: Upon checking further it appears that your account no longer exist on boru. We have been clearing out inactive accounts. For yours to be tagged as inactive the it would have had an active redirect pointing to our suspended page, and the server would have had it marked as suspended.

I see that your account panel appears to be listing it as unsuspended, and that you have a previous inactivity suspension from august 25th. Have you been able to successfully view your site and login to cPanel after that?
 
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franca

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Unfortunately, you have removed my hosting account. Can I recover my drupal site?
 

Anna

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When an account is removed, all data is removed as well, so no, you can not recover your site.
 
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