Can't login via ftp

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whitle

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I am unable to login via ftp on my site on cossack. Anyone else having this problem?
 

Zubair

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what error you did you see and which client you are using????

Make sure to use cpanel username and password.
 
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whitle

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530 Login authentication failed

I am using fireftp.

I am sure the password is correct as I have never changed it.
 

galaxyAbstractor

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are you using thehostcritic.com as host? If so, you need to change your nameservers to ns1.x10hosting.com and ns2.x10hosting.com
 

whitle

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I think I may have figured it out. I forgot I sold the primary domain.
 

Zubair

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then use x10hosting free subdomain yoursite.x10hosting.com as host.
 
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