can't reach my site or email

[bobdavcav98]

I can't reach my website or access email. This just started today, though Roundcube was being extremely finicky at times yesterday. The status page says everything's up, so why can't I access my site?

 

[bdistler]

so why can't I access my site?

you did not post he URL address for your site...
BUT
I assume your account is on x10hosting's free-hosting server xo2...

at about 11:10:30 Sunday, 2016-05-08 UTC - i see that x10hosting's free-hosting server xo2 has been down to the internet 3 times and is still down now - down at about 2016-05-08 20:22:21 UTC

 

[bobdavcav98]

Yes, you're right on assuming my site is on XO2. Where are you seeing it's down? It doesn't appear that it's on the status blog as I see that it says all services are online.

 

[essellar]

That's manually updated, not automatic. There are several users experiencing and reporting problems on x02 at the moment.

 

[doobiebl]

no report from x10 on twitter or anything?

 

[bdistler]

If this isnt resolved id at least like a way to grab my code out of the cpanel

if or when the server your account is on - is down to the internet - there is no way to get into (i.e. use) cPanel
###

I will note that only my website with .x10.mx is down. My website with .x10host.com is still up and running

what I do not understand - is why some (in this forum) can brag about having two (2) or more x10hosting's free-hosting accounts and I can have only one

 

[bobdavcav98]

Thanks, must have been looking in the wrong place, but I didn't see anything in the forums. It appears to be back up now.

 

[Livewire]

You were probably in the right place; an issue was discovered with XO2 a bit ago and resolved, should be all set.