Can't sign in to portal

[candancegroup93]

Hi.
I can't sign in to portal neither using my username nor my email address. I have written in this thread but i haven't received any answer yet.

http://community.x10hosting.com/threads/cant-sign-in-to-portal.190863/

How can i sign in to avoid suspension?.

I don't want to reset my password because i know is correct.

Thank you.

 

[Sakimabear]

Did you try loginning in from the x10hosting main page?
https://x10hosting.com/portal/login.php

This is where I log in from

 

[Dead-i]

Your username is candance; please try login with this username.
(Hosting usernames can be different from forum usernames)

Thank you,

 

[candancegroup93]

Thank you Dead-i. It worked.

Thank you for your help.

It's the first time that happen to me. I will keep that in mind next time.

Thanks.