confirmation E-mail not working

Status
Not open for further replies.

TonnyORG

I Code Things
Community Support
Messages
5,907
Reaction score
16
Points
38
Hello,

What's theerror that you get when conrfirm your email?
 

wjerez01

New Member
Messages
6
Reaction score
0
Points
0
Hello,

What's theerror that you get when conrfirm your email?



It says: "The email confirmation code specified is not correct."

Then I try to resend confirmation e-mail and it says the same thing

moz-screenshot.jpg
 

adamparkzer

On Extended Leave
Messages
3,745
Reaction score
81
Points
0
It says: "The email confirmation code specified is not correct."

Then I try to resend confirmation e-mail and it says the same thing

moz-screenshot.jpg

Did you try copying and pasting the URL directly into your browser's address bar?

Also, as a side note, none of us can see the picture because you saved it locally. You'll have to upload it to the internet so other people outside of your computer can see it.
 

wjerez01

New Member
Messages
6
Reaction score
0
Points
0
I have try everything,
from just copying the code and the link and typing it by hand.

Is there a way to redo the whole process again with the same E-mail?
 

adamparkzer

On Extended Leave
Messages
3,745
Reaction score
81
Points
0
I have try everything,
from just copying the code and the link and typing it by hand.

Is there a way to redo the whole process again with the same E-mail?

If your account is not activated within a particular amount of time, your request expires and you are able to sign up again with the same email address.

I think there's a way for Account Managers to manually activate your account though, or manually remove your pending request so you can sign up again.
 

Jarryd

Community Advocate
Community Support
Messages
5,534
Reaction score
43
Points
48
Hello, can you please send me a PM with the email address you are using? Then send an email to Jarryd@x10hosting.com using that email address.
 

Jarryd

Community Advocate
Community Support
Messages
5,534
Reaction score
43
Points
48
Hello, can you please log into the account panel now and tell me if it asks you for a code anymore?
 
Status
Not open for further replies.
Top