cpanal says log in attemt failed.

[rlepecha]

i have tried loging into cpanel recently and it wont let me, i have changed the password even though the first one was the right one but it didnt work.
it aslo gives me the error message 500 when i try access my webpage.
can anyone help?

website :
http://www.leedsfreeride.x10.mx

thanks

 

[Anna]

Hello,

I have started the restore for your account, it should be available in a couple hours. You might need to update the password, as it is a known issue that passwords does not work properly after migrations.

I'll close this ticket, you can re-open it by clicking "Administrative" if the account is not back in working order in 24 hours.