cpanel backup wizard missing- NEED HELP

[bondback]

In the Cpanel of my site the backup options are all missing. I am new to x10 hosting and I need these options and features like backup wizard- How do I get them?

HELP ME PLEASE!
Normally backup options should be in the files box but they are missing:

Attached is my files box.

Help me find the backup opions. I am using Cpanel accelerated 2 with cpanel 11.

 

[Anna]

We did disable that for free hosting to ensure stability on servers, there's a quite large number of users on the free hosting servers, and if too many of those decide to do a backup at the same time, that does degrade the service for other users.

You'll have to do manual backups (in filemaneger you can compress the folder you want to backup files from and download, as for databases you'd have to go to phpmyadmin and back up the database(s) from there.

 

[bondback]

and how would I restore the backups? Is there an easier way of just getting the backup wizard? can the wizard be enabled? couldn't making backups be monitored just like the creating of sites and accounts is?

 

[Anna]

You'd restore them manually too, for databases by using the import option in phpmyadmin, for files, simply uploading them using filemanager (or, which may be easier, by using ftp).

The only "monitoring" done with account/site creations is they are queued up in order of arrival. With cPanel being a third party propriety software, I doubt we could implement any kind of similar queue system or monitoring into how and when backups are made, and even if possible, queue times could get ridiculous, given there's thousands of accounts on the servers, if everyone wanted it done the same time.

For now it will be disabled for free hosting, this may or may not change in the future.

 

[bondback]

Am I able to upload a compressed backup of a previous home directory to restore it here or mus it be fully decompressed?

 

[Dead-i]

When you upload a .zip or .tar.gz archive I believe there is an option to Extract it at the top of cPanel's File Manager.
So, you can upload the compressed archive, and then extract it afterwards in the cPanel File Manager.

May I add however that, since you said it was a backup of your whole home directory, I recommend that you don't simply replace your home directory with your backup, as there are important files there that shouldn't be touched. Instead, I recommend you extract the zip into another folder/directory and then move the relevant public to public_html.