cPanel error, A fatal error or timeout occurred while processing this directive.

[randomwi]

Hi when I visit select php version it is coming up with this error

A fatal error or timeout occurred while processing this directive.

Undefined subroutine &version::_VERSION called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/Math/Trig.pm line 12.
at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/Math/Trig.pm line 12.
Math::Trig::BEGIN() called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/Math/Trig.pm line 12
eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/Math/Trig.pm line 12
require Math/Trig.pm called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugin/Math.pm line 70
eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugin/Math.pm line 69
require Template/Plugin/Math.pm called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 206
eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 206
Template:lugins::_load(Template:lugins=HASH(0x6adaaa0), "Math", Template::Context=HASH(0x6ae4620)) called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 108
Template:lugins::fetch(Template:lugins=HASH(0x6adaaa0), "Math", undef, Template::Context=HASH(0x6ae4620)) called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 192
Template::Context:lugin(Template::Context=HASH(0x6ae4620), "Math") called at /usr/local/cpanel/base/frontend/x3/lveversion/extension-selector.tmpl line 10
eval {...} called at /usr/local/cpanel/base/frontend/x3/lveversion/extension-selector.tmpl line 7
Template:ocument::__ANON__(Template::Context=HASH(0x6ae4620)) called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 163
eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 161
Template:ocument:rocess(Template:ocument=HASH(0x6a89a08), Template::Context=HASH(0x6ae4620)) called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 347
eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 321
Template::Context:rocess(Template::Context=HASH(0x6ae4620), Template:ocument=HASH(0x6a89a08)) called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 94
eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 91
Template::Service:rocess(Template::Service=HASH(0x6ada8d8), "lveversion/extension-selector.tmpl", HASH(0x69b1f98)) called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template.pm line 66
Template:rocess(Template=HASH(0x6ada860), "lveversion/extension-selector.tmpl", HASH(0x69b1f98)) called at /usr/local/cpanel/Cpanel/Template.pm line 449
Cpanel::Template:rocess_template("cpanel", HASH(0x69b1f98)) called at cpanel.pl line 1232
main::cptt_exectag("<?cptt LVEInfo::showPHPExtTable(lveversion/extension-selector"...) called at cpanel.pl line 4326
main::dotag_finished_headers(0) called at cpanel.pl line 4139
main::cpanel_parseblock("<cpanel setvar=\"headerimg=../images/topwebftpstats.gif\">\x{a}<cpa"...) called at cpanel.pl line 4053
main::y(GLOB(0x5c75478)) called at cpanel.pl line 5425
main::run_standard_mode() called at cpanel.pl line 838

please could this be fixed.

 

[randomwi]

I'm not sure why it is showing smily faces but it shoulden.

 

[tsnetwor]

Hello, does anyone know how to solve this problem?
This is the full error:
Undefined subroutine &version::_VERSION called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/Math/Trig.pm line 12.
at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/Math/Trig.pm line 12.
Math::Trig::BEGIN() called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/Math/Trig.pm line 12
eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/Math/Trig.pm line 12
require Math/Trig.pm called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugin/Math.pm line 70
eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugin/Math.pm line 69
require Template/Plugin/Math.pm called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 206
eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 206
Template:lugins::_load(Template:lugins=HASH(0x6e44220), "Math", Template::Context=HASH(0x6e4e520)) called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 108
Template:lugins::fetch(Template:lugins=HASH(0x6e44220), "Math", undef, Template::Context=HASH(0x6e4e520)) called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 192
Template::Context:lugin(Template::Context=HASH(0x6e4e520), "Math") called at /usr/local/cpanel/base/frontend/x3/lveversion/extension-selector.tmpl line 10
eval {...} called at /usr/local/cpanel/base/frontend/x3/lveversion/extension-selector.tmpl line 7
Template:ocument::__ANON__(Template::Context=HASH(0x6e4e520)) called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 163
eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 161
Template:ocument:rocess(Template:ocument=HASH(0x6df2618), Template::Context=HASH(0x6e4e520)) called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 347
eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 321
Template::Context:rocess(Template::Context=HASH(0x6e4e520), Template:ocument=HASH(0x6df2618)) called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 94
eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 91
Template::Service:rocess(Template::Service=HASH(0x6e3df20), "lveversion/extension-selector.tmpl", HASH(0x6d463c0)) called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template.pm line 66
Template:rocess(Template=HASH(0x6e3dea8), "lveversion/extension-selector.tmpl", HASH(0x6d463c0)) called at /usr/local/cpanel/Cpanel/Template.pm line 449
Cpanel::Template:rocess_template("cpanel", HASH(0x6d463c0)) called at cpanel.pl line 1232
main::cptt_exectag("<?cptt LVEInfo::showPHPExtTable(lveversion/extension-selector"...) called at cpanel.pl line 4326
main::dotag_finished_headers(0) called at cpanel.pl line 4139
main::cpanel_parseblock("<cpanel setvar=\"headerimg=../images/topwebftpstats.gif\">\x{a}<cpa"...) called at cpanel.pl line 4053
main::y(GLOB(0x5fd2478)) called at cpanel.pl line 5425
main::run_standard_mode() called at cpanel.pl line 838

 

[tsnetwor]

Hello, does anyone know how to solve this problem? View attachment 8906
This is the full error:
Undefined subroutine &version::_VERSION called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/Math/Trig.pm line 12.
at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/Math/Trig.pm line 12.
Math::Trig::BEGIN() called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/Math/Trig.pm line 12
eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/Math/Trig.pm line 12
require Math/Trig.pm called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugin/Math.pm line 70
eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugin/Math.pm line 69
require Template/Plugin/Math.pm called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 206
eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 206
Template:lugins::_load(Template:lugins=HASH(0x6e44220), "Math", Template::Context=HASH(0x6e4e520)) called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Plugins.pm line 108
Template:lugins::fetch(Template:lugins=HASH(0x6e44220), "Math", undef, Template::Context=HASH(0x6e4e520)) called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 192
Template::Context:lugin(Template::Context=HASH(0x6e4e520), "Math") called at /usr/local/cpanel/base/frontend/x3/lveversion/extension-selector.tmpl line 10
eval {...} called at /usr/local/cpanel/base/frontend/x3/lveversion/extension-selector.tmpl line 7
Template:ocument::__ANON__(Template::Context=HASH(0x6e4e520)) called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 163
eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 161
Template:ocument:rocess(Template:ocument=HASH(0x6df2618), Template::Context=HASH(0x6e4e520)) called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 347
eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 321
Template::Context:rocess(Template::Context=HASH(0x6e4e520), Template:ocument=HASH(0x6df2618)) called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 94
eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 91
Template::Service:rocess(Template::Service=HASH(0x6e3df20), "lveversion/extension-selector.tmpl", HASH(0x6d463c0)) called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template.pm line 66
Template:rocess(Template=HASH(0x6e3dea8), "lveversion/extension-selector.tmpl", HASH(0x6d463c0)) called at /usr/local/cpanel/Cpanel/Template.pm line 449
Cpanel::Template:rocess_template("cpanel", HASH(0x6d463c0)) called at cpanel.pl line 1232
main::cptt_exectag("<?cptt LVEInfo::showPHPExtTable(lveversion/extension-selector"...) called at cpanel.pl line 4326
main::dotag_finished_headers(0) called at cpanel.pl line 4139
main::cpanel_parseblock("<cpanel setvar=\"headerimg=../images/topwebftpstats.gif\">\x{a}<cpa"...) called at cpanel.pl line 4053
main::y(GLOB(0x5fd2478)) called at cpanel.pl line 5425
main::run_standard_mode() called at cpanel.pl line 838

 

[tsnetwor]

AN UPDATE: When I create another account, it still gives me the same error message. Is there something wrong with your servers?

 

[tsnetwor]

By the way, if this helps anyone: I'm on server xo7, and when I check the status blog, it shows that the server still works fine.

 

[randomwi]

I'm on server xo3

 

[tsnetwor]

I'm on server xo3

Let's hope for a solution. Glad to know that I'm not the only on experiencing this problem.

 

[tsnetwor]

Hello? Do we have to re-create the account?

 

[tsnetwor]

After 3 days, it's still showing that error. Can someone please help? Thanks.

 

[tsnetwor]

Hello? Do we have to re-create the account?

Is this caused by the cpanel update?

 

[tsnetwor]

One last thing: when I create another account on server xo2, it still has this problem. Is this a host wide issue?

 

[bdistler]

when I create another account on server xo2

can we (free-hosting users) have two or more accounts - and still be inside x10hosting's TOS ?

 

[tsnetwor]

can we (free-hosting users) have two or more accounts - and still be inside x10hosting's TOS ?

I used different email addresses.

 

[Dead-i]

Hi,

While this error message does appear to be showing as a result of a cPanel update, this does not seem to limit any of the functionality of the PHP editor. I can't see any problems with enabling/disabling extensions, changing PHP options, or changing the PHP version. Are you having trouble using the selector?

Thank you,

 

[tsnetwor]

Hi,

While this error message does appear to be showing as a result of a cPanel update, this does not seem to limit any of the functionality of the PHP editor. I can't see any problems with enabling/disabling extensions, changing PHP options, or changing the PHP version. Are you having trouble using the selector?

Thank you,

Thanks! But, any php related scripts on my server are returning a 500 Internal server error.

 

[tsnetwor]

Thanks! But, any php related scripts on my server are returning a 500 Internal server error.

Here's the url if you would like to see this error message: https://www.totalsocial.ca/beta/

 

[tsnetwor]

Hi,

While this error message does appear to be showing as a result of a cPanel update, this does not seem to limit any of the functionality of the PHP editor. I can't see any problems with enabling/disabling extensions, changing PHP options, or changing the PHP version. Are you having trouble using the selector?

Thank you,

Can you please check my error logs to see if there are any errors trying to access https://www.totalsocial.ca/beta

 

[tsnetwor]

Hi,

While this error message does appear to be showing as a result of a cPanel update, this does not seem to limit any of the functionality of the PHP editor. I can't see any problems with enabling/disabling extensions, changing PHP options, or changing the PHP version. Are you having trouble using the selector?

Thank you,

I tried to reinstall oxwall, but it is still showing that error. Can you fix it for me?

 

[tsnetwor]

I tried to reinstall oxwall, but it is still showing that error. Can you fix it for me?

Will this affect any php script on the server?