cPanel Not Loading

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solanowx

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Okay so I had an account but it was deleted due to inactivity (was for development purposes anyways). I was instructed to create another domain/account since my old one had been deleted.

So I went ahead and did this, but now when I click on Open cPanel (on the main page where my hosting details are after logging in) it starts to load a page and then just times out after a few moments and gives me the

"This webpage is not available

ERR_CONNECTION_TIMED_OUT"

error message via Chrome.

Please help me resolve this ASAP!
 

Dead-i

x10Hosting Support Ninja
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Hi,

I can't see anything on our side that would be blocking your connection. Please could you ensure that there is nothing blocking port 2083? Many workplaces and schools tend to do this.

Thank you,
 

solanowx

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Well I am sitting in my office at work right now, so that could explain everything haha.

I will retry with my home connection and report here with my results!

Thanks for your prompt reply.
 
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