cPanel Theme Change

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Dead-i

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Hi,

We're having a few issues with our self-switcher at the moment, so I've forcefully switched you from the backend. :)

Thank you,
 

Dinoraptor101

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Hello!! I'm having the exact same issue!! I switched to BASIC easily.. but going back to cPanel X3 didn't work.. please switch me back..
X10 Domain = Dinoraptor101.x10.com

Thanks :)
 

Dead-i

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Hi Dinoraptor101,

Thanks for getting in contact with us on Twitter. I've manually changed your cPanel theme for you, and I'm looking into why the self-switcher isn't functioning on Illuminated. :)

Thank you,
 

danyelle

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Hello, Just signed up recently, installed magento etc, now it seems I need to access crontab and can't do it because it looks like my theme is stuck on basic and I can't switch to x3 (never even saw x3, it was basic when i signed up and didn't realise there was a x3 until I searched this forum) so can't access crontab... Please can you switch me to x3?
 

Dead-i

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Hi Danyelle,

Please could you use the "Switch Theme" button in the top right of your x10Hosting Basic control panel, next to "Logout"? :)

Thank you,
 

danyelle

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Have obviously tried that and it is just forwarding me to log in and then I see the basic theme. Can you switch me over to x3 your side. I didn't even know there was an x3 until I searched the forum! Never seen it and can't switch to it from my side.
 

danyelle

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Hi,

We're having a few issues with our self-switcher at the moment, so I've forcefully switched you from the backend. :)

Thank you,
It seems you are again because I tried the button and it doesn't switch me, just sends me back to basic. I am using Chrome, like half the planet and I dn't use betas so hopefully isn't a browser issue. Cheers
 

Dead-i

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Have obviously tried that and it is just forwarding me to log in and then I see the basic theme. Can you switch me over to x3 your side. I didn't even know there was an x3 until I searched the forum! Never seen it and can't switch to it from my side.
Hi Danyelle,

Sorry about that; I've manually switched your theme over, and I'll look into why this is happening. :)

Thank you,
 

caftpx10

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The interesting thing here is that the Cpanel-switcher allows you to switch to Basic (from CPanel X3) but you can't do the opposite.
 

danyelle

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The interesting thing here is that the Cpanel-switcher allows you to switch to Basic (from CPanel X3) but you can't do the opposite.
Yeah I gathered that, thanks. Now that I am finally on x3 theme, I am never going to touch that s*dding switcher again. LOL
 

mattura

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Could I ask that you switch me back as well? I am unable to switch using the button
Thanks
 

Dead-i

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Hi mattura,

I'm sorry to hear that you're having issues with our self-switcher! I've switched your theme manually to cPanel x3. :)

Thank you,
 
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