Cpanel upgrade apache thing again, and 404

[Mashy]

Ok, so yesterday I had this apache 'great success' upgrade thing when I tried to access my site through the www. address. After clearing my cache and possibly doing something else which I can't remember, it started working properly again.

Then I made an update to the site, and now I still get the apache upgrade thing, and when I try to access it any other way, or a subdomain on the site I get a 404 not found error.
I did update all of my pages - I changed the template for them slightly. There was probably an easier way of updating them to the new template without reuploading each one.

If anyone knows how to get around this 404 and apache cpanel thing error, then please let me know.

Any help will be greatly appreciated.
Thanks.

 

[Jarryd]

Mind me asking what server you are on? I know last night, there was an update with cPanel which was meant to fix some errors similar to this, although it might not be related...Also what is your URL?

 

[Mashy]

I knew I forgot something.

I'm on the ad free server (something to do with cossacks or something like that?)
http://syndicate.x10hosting.com
www.theneoclassicaldeathmetalsyndicate.com

 

[Jarryd]

According to those URL's i'm getting a "Domain avaliable" page, it might mean your account has been deleted for some reason? I'm not sure, but it's worth waiting for Corey to come and answer this one, as he can check the Server for an account under yours and check for any account problems regarding the site.

 

[Mashy]

I don't think it's been deleted, I can still login and everything, and it says that I'm not suspended.

 

[Jarryd]

When i try connect to: http://syndicate.x10hosting.com
Or your domain: www.theneoclassicaldeathmetalsyndicate.com

I get the "domain avaliable" page, that means something isn't right...can you view your page? and can you login your cPanel still? and modify files?

 

[Mashy]

I cannot view my site, but I can still login to my cpanel and modify files.

 

[Jarryd]

Are you getting the domain avaliable page? a 404 error or apache page at the moment?

 

[Mashy]

The apache page if I try to visit my index page, but a 404 page not found if I try to visit any others (ie .com/forum).
I tried visiting through a proxy and got the domain available page, which is really strange.

 

[Jarryd]

Yeah, i've got a feeling what you're seeing is cached data, clear your temp files etc... and try your site again, because i am seeing a domain avaliable page..

 

[Mashy]

Sorry, but how do I do that? Do you mean for my browser, or for my website?
I can do it for my browser easily, but I don't think that's what you mean.

Also, I think I may have just found a problem. I just noticed that when I go into the file manager, the bottom option is the root of the .com domain that I parked, and not syndicate.x10hosting.com . Might this be the problem with the 404 errors?

 

[Jarryd]

Hmm, yeah, clear your browsers cache, and...as for the domains, login to http://x10hosting.com/account and tell me what the primary domain is.

 

[Mashy]

http://syndicate.x10hosting.com

That's the primary domain.
My cpanel says the main domain is www.theneoclassicaldeathmetalsyndicate.com

Sorry about this, but thank you for trying to help.

 

[Jarryd]

Well, i'm suprised no account managers have been on to review this yet, they musn't be online... but yeah, i see domain avaliable page whenever i visit those two URL's....I don't know what else i could do from here, an account manager basically needs to check if the account exists, and if so, why it's acting weird... Sorry i couldn't be more help.

 

[Mashy]

Oh, well thank you for trying.
Edit:
Damn, I just tried to sign in to cpanel, and it asked me for my password, which was odd as my password manager usually deals with that. The password it kept giving was 'invalid' according to cpanel, so I inputted it manually and it was still 'invalid'.
I was wondering if anyone knew what was up.
Oh, and the apache thing has gone now, but now my site says 'domain available', even though I can still log in to my x10 account.

 

[Jarryd]

It does seem to me that your account has probably been deleted, and for some reason you could still login to cPanel after... but now it does sound like it's gone... talk to Corey about it.

 

[Corey]

Lonnnnggg thread.

Okay, your subdomain was replaced with theneoclassicaldeathmetalsyndicate.com

You had a redirect in your .htaccess file pointing to your subdomain that didn't exist anymore. I commented out the redirect. Your domain now works. (Clear temp files, Restart Browser).

If you still want your subdomain you'll have to go to your account panel:
http://x10hosting.com/login and switch back to it, then park your real domain through your cPanel.

-Corey

 

[Mashy]

Ok, thank you very much.
One extra slight problem though, my cpanel won't let me in. This is probably entirely my own fault, but I'd be really grateful if you could change it for me.
So, umm... if you have a spare moment, could you please change the password and pm me the new one?

Sorry about this, and once again, thanks.