Delete domains

[Tim Hamelin]

Hello, could I have my domain forcevitale.ca deleted please?

 

[Anna]

The forum account you post from does not have any associated hosting/service.

Requests of this nature needs to come from the account that is associated with your service, as this would be our only way to confirm you as the owner of the account/service.

You can see what that forum account is under "Profile" once you have logged into the panel at https://x10hosting.com/login

The information is at the bottom of the listed profile details.

 

[Tim Hamelin]

Hello, I would like to have a domain removed (deleted) from my account... as it is no longer used with this hosting. Server: x13.x10hosting.com

It is forcevitale.ca - this domain can be deleted from my account.

 

[spacresx]

as @Anna tried to explain you must provide the "username" of the account.
as your forum username is different, and does not match any services.

 

[Anna]

as @Anna tried to explain you must provide the "username" of the account.
as your forum username is different, and does not match any services.

Actually, I want him to login with the correct forum account, there is another one that is linked with the hosting. This is to verify he is actually the owner of the account.

 

[Tim Hamelin]

I am logging in with the correct forum account, but for some reason it shows my full name: Tim Hamelin

NOTE: "Julie" is my friend that I setup the account for her website.

However, my profile for the account is as follows:
Account ID: 1103
Email Address: timdata@hotmail.com
First Name: Julie
Last Name
Address 1
Address 2
City
State
Post Code
Country
US
Phone Number
Forum Account: forcevit

 

[Anna]

The forum account forcevit is a completely different account from the one you use here, it may hold a different email address then for the hosting (I can not check on this however) and was created in 2017, likely automatically together with the hosting account as that was also created in 2017.

The forum account you post from was created in 2016