"Disk quota exceeded"

[alexnerx]

My site http://alexner.x10.mx stopped working and leaves a message "Disk quota exceeded" . why ?
thank you very much

 

[caftpx10]

It works just fine, no such error.

 

[alexnerx]

You're right. what happens is that my application does not work - http://alexner.x10.mx/moodle/ - and not allowed to upload files

 

[caftpx10]

You're right. what happens is that my application does not work - http://alexner.x10.mx/moodle/ - and not allowed to upload files

Whaaaaaahhh.
I see permission errors and such. Maybe what you're trying to use is attempting to create something large?

 

[alexnerx]

No. Maybe it's a cron running every 5 minutes, and generated almost 10,000 files. And eliminated, but the problem continues

 

[caftpx10]

No. Maybe it's a cron running every 5 minutes, and generated almost 10,000 files. And eliminated, but the problem continues

Does CPanel display your disk quota lower than the limit?

 

[alexnerx]

No, CPanel display message is Using Disk Space 2,38 GB / ∞

 

[caftpx10]

That would be a yes then.
This issue seems interesting based on the information gathered so far. A member of staff should be able to hunt down the issue as they have access to pretty much anyone's account.

 

[alexnerx]

I think so. As I do to communicate my problem to a member of staff?

 

[caftpx10]

Mentioning a member of staff like let's say @Dead-i should build a track leading to here.

 

[alexnerx]

Ok . You are very helpful. thank you very much

 

[caftpx10]

 

[Dead-i]

Hi alexnerx,

It seems that you currently have approximately 80,000 files hosted on your account. On free hosting, we have a hard limit set, where the number of files cannot exceed 50,000 on your account. Please could you clear any unwanted files off your account?

Thank you,

 

[alexnerx]

Hi Dead-I. I will do so immediately, but will begin to work automatically or do I need to do some processing?

 

[caftpx10]

Hi Dead-I. I will do so immediately, but will begin to work automatically or do I need to do some processing?

It should be automatic.

 

[alexnerx]

thanks again, caftpx10 and Dead-I