Disk space full?

Status
Not open for further replies.

confirm3

New Member
Messages
2
Reaction score
0
Points
1
I just created an account and as soon as I try to upload a file, it says that the disc space is full, my cpanel however shows it as empty still, what's going on?
 

essellar

Community Advocate
Community Support
Messages
3,295
Reaction score
227
Points
63
The "disk space full" message is indicating that the actual storage space shared by all of the users on your server (and by some of the server processes as well) is nearly full. It does not indicate that your account is at/near/over its limit. The server admins will need to search for the files or accounts that may be causing the problem (things like temporary files that need to be deleted, error logs that have become huge because of a programming mistake, people uploading large files that violate the terms of service, that sort of thing). Until the problems are sorted out, writing files to the system is disabled to prevent corruption of existing and new files.

It may take some time to clear up the problem, so please be patient.
 

confirm3

New Member
Messages
2
Reaction score
0
Points
1
Oh okay, I assumed I'd be able to get started with my hosting straight away
 

Anna

I am just me
Staff member
Messages
11,783
Reaction score
595
Points
113
Normally you would be able to use it right away.
Unfortunately there's always some users that decide to abuse the service. I just suspended an account using bit over 90Gb to store illegal stuff.
 
Status
Not open for further replies.
Top