DNS problem, domain doesn't resolve, get SERVFAIL with nslookup

[draekkoc]

Not sure which end is the problem, i have a domain registered with netfirms, it's listed in the addon form here but for some reason still doesn't resolve. I tried resetting the name servers again this morning with netfirms but nothing so far. Whois says the domain has the right name servers. Doing nslookup says it doesn't exist gives SERVFAIL. The domain is draekko.com and could use some pointers what else to try.

 

[tonynadi]

You domain is still pointed to netfirms nameservers.

https://who.is/whois/draekko.com

It should be pointed to x10hosting nameservers, then park the domain.
SEE: https://x10hosting.com/support/domains/add-domain-name

 

[draekkoc]

Actually if you look at the link you provided it says

Name Servers
ns1.x10hosting.com
ns2.x10hosting.com

maybe i'm not seeing that same thing as you.

 

[draekkoc]

Also when i do it from the command line locally in Linux i get the same output both lists the name servers as ns1.x10hosting.com, ns2.x10hosting.com.

 

[tonynadi]

Did you just update it?

I can confirm, it does now show x10nameservers.

However, it appears you have not added the record to x10 as an addon, or parked domain:
http://network-tools.com/nslook/Def...&class=1&port=53&timeout=5000&go.x=24&go.y=11

PLEASE READ THIS:
https://x10hosting.com/support/domains/add-domain-name

 

[draekkoc]

Nope, though i did reset it early this morning just in case from the netfirms cpanel but that hasn't done anything and wrong it is already added on. Hence my original post.

 

[tonynadi]

really? REALLY?

I find that hard to believe.

 

[draekkoc]

This is where opinions matter little, the fact is there, removed the root path from the screenshot. Good luck with that.

 

[draekkoc]

I guess no one as any serious suggestions to offer, who would i need to contact to possibly get this resolved.

 

[tonynadi]

Try removing the parked domain, and re-adding it?

 

[draekkoc]

Any OTHER suggestion, funny thing is when i switch the name servers back to the default one with the registrar theirs work flawlessly within minutes. When i switch back to x10hosting's name servers the domain drops into a black hole.

 

[draekkoc]

I guess it's time i look for hosting elsewhere.

 

[tonynadi]

Me too.

 

[draekkoc]

Now on day 4, still no answer or resolution, thank god i never paid for hosting here, if they can't fix a DNS problem after 4 days on.