DNS propagation taking over a week and you closed my support thread

[shotmycomputer]

trying to figure out why propagation has taken over a week and you guys closed my support thread asking about it.

I need help for the domain shotmycomputer.net

its only propagated in Russia and Malaysia and godaddy says its on your end.

PLEASE DON'T CLOSE MY THREAD.

Thanks.

 

[Livewire]

Was this domain ever added to your account as an addon or parked domain? It's not showing as being present on any of the free servers; until it's parked/added on, it won't actually work.

Beyond that, propagation does look like it's completed, the problem now is the nameservers don't know who to direct that site to.

 

[shotmycomputer]

I added it as a parked first then decided to "addon" instead.

http://x10hosting.com/forums/free-hosting/187884-failed-add-separate-domain.html

 

[Dead-i]

Please could you either provide your cPanel username (so we can identify your account) or post from the forum account linked to your hosting account.

 

[descalzo]

cPanel: smcx10ho
Forum: smcx10ho

 

[shotmycomputer]

cPanel: smcx10hoForum: smcx10ho

Thanks, and my apologies.

 

[Skizzerz]

If you are using the x10Hosting Basic panel, click the "Switch to cPanel x3" link at the top and add your addon domain via the cPanel interface. There is currently a bug with the x10Hosting Basic panel where adding addon domains does not work in all cases; we'll get that resolved but in the meantime you can use that workaround.

 

[shotmycomputer]

Thanks a bunch! It's working now!

+1 to both of you.