domain adding problem

[indiankid]

Hi am not able to add an addon domain


Addon Domains Addon Domain Additions

There was a problem creating the addondomain. Show Details
Error from park wrapper: indiankid.co.in is owned by another user.

Account ID -SOA4146002893
Username -ikid
Server -Starka.x10

 

[Jarryd]

Hello, are you using that domain on any other accounts or have you previously?

 

[indiankid]

yes i owned that domain and now pointed to my sahred ip. before i used to host it on Absolut 6 months before
Edit:
still problem exist

 

[indiankid]

a pm sent to Corey with my account password

 

[adamparkzer]

a pm sent to Corey with my account password

Do not private message staff members unless explicitly told to do so. You are currently posting in the official support system.

Please go back to whatever account has the indiankid.co.in domain and remove it. After that, go into your new account and try adding it on again.

 

[xav0989]

If you don't have access to your old account, tell us here and we'll notify an account manager.

 

[indiankid]

i don't have access to old account
Edit:
Got a support ticket mail but am not able to view my ticket , its says invalid username and password

 

[adamparkzer]

i don't have access to old account
Edit:
Got a support ticket mail but am not able to view my ticket , its says invalid username and password

Do you remember the cPanel username of your old account?

 

[TonnyORG]

Escalated to ticket area.