Domain Adding Problems

[edmund81]

Hello,
I am trying to add coxnetworks.co.uk but I get 'Error from park wrapper: coxnetworks.co.uk is already configured.'. I have set the nameservers and it appears for MX records but not DNSs and all the others, and it doesn't show up in cPanel. What can I do?
Thanks

---------- Post added at 08:13 PM ---------- Previous post was at 05:58 PM ----------

anything?

 

[Anna]

Please try adding it now.

 

[edmund81]

I still get 'Error from park wrapper: coxnetworks.co.uk is already configured.'

 

[Anna]

I'm gonna escalate this one up, thread will appear as closed, but the ticket will be active and can be accessed through the account panel.

Looks like I'll have to do a little trick and add it from the backend. Please let me know what folder the domain should be pointed to.