Domain does not exist, active account.

[mac173]

I tried to access my site a few days ago, and got this error. I have received this error on several different computers, 2 of which I cleared the history and cashe, but to no avail. It has been more than 24 hours, so the ISP should have resolved the DNS by now. This is NOT a new account or page, and I have made no changes in quite a while.

Site is dorcraft.x10hosting.com accessed with www.dorcraft.org. My subdomains receive the same error. I can access ePanel. I checked my domain account, and everything looks right there, but I am not an expert at these things.

Anyone know what is wrong?

 

[descalzo]

Try:
cPanel
Advanced DNS Zone Editor
Select dorcraft.org
Use the "reset" (if you have custom entries like CNAME for mail.dorcraft.org, you will have to re-enter them after this) -- this often fixes the problem

(seems like the nameserver entries for some sub-domain/parked/add-ons have gotten corrupted for some reason)

 

[mac173]

I went to that panel in cPanel, it said it could not find the zone files. I did the reset anyway, and then the zone files showed up.

It did not change anything. I still see the Domain does not exist page, and I did clear he cashe and history and restart the browser.

Any other thoughts?

 

[descalzo]

Just checked further.
That domain is not hosted here.
The nameservers are not set to ns1.x10hosting.com
The nameservers that are set do not point to a x10hosting account.

If you insist on using frame based "domain forwarding", you have to set it up properly. Your "forwarding" is set to dorcraft.x10hosting.com , which no longer exists. Your domain is currently dorcraft.x10host.com

 

[mac173]

Ok, I reset the forwarding and the site shows up now. My site is displaying all scrambled, but I can reload the files and it should be fine. My subdomain is not being found, so I must not have it set up properly anymore. I missed the changes made, so I will go back through the instructions to get he subdomain set properly. All the forwarding has been reset to dorcraft.x10host.com. (subdomain is boelte.dorcraft.x10host.com)

Thanks for that info, I would have never seen that.