Domain not exist

[forum_member]

Hello,

My domain not exist. I can not access to ftp nor cpanel. Did you change your cpanel login url? ​Can you please check.

Thanks.

 

[Anna]

There is no hosting account attached with this forum account, in order for us to look it up we would need the cPanel username of your account.

Please note that we do prune inactive accounts, if you did not login to the account portal for a month your account would then have been suspended, and if you didn't take actions to resolve that suspension the account would have been terminated after roughly 14 days (never shorter, possibly a bit longer). This is outlined in our ToS.

 

[forum_member]

Hello,

x99host is the username

Ok. I understand but if it is possible then please help me with that.

Thank you.

 

[Anna]

That account was terminated in February after having been suspended for 14 days, there would be no way to get the account re-activated.

And unfortunately, judging by the IP you posted from you're in Bangladesh which is currently not on our white list of countries eligible for free hosting.